How we collect, use, and protect your personal information.
iOSSpecialist Expert is committed to protecting your privacy. This policy describes what information we collect, why we collect it, and how you can exercise your privacy rights. We do not sell your personal data to third parties.
We collect the following categories of information:
| Category | Examples | Purpose |
|---|---|---|
| Account Data | Name, email, username, password (hashed) | Account creation & authentication |
| Order Data | IMEI numbers, device type, service ordered | Service fulfillment |
| Payment Data | Transaction amounts, payment method (no card numbers stored) | Billing & balance tracking |
| Technical Data | IP address, browser type, session data | Security & fraud prevention |
| Communications | Support messages, contact form submissions | Customer support |
Your personal data is used exclusively to:
We do not use your data for targeted advertising or behavioral profiling.
We do not sell your personal information. We may share data with:
All third-party service providers are contractually obligated to maintain the confidentiality and security of your data.
We retain your personal data for as long as your account is active or as needed to provide services. Specifically:
You may request deletion of your account and associated data at any time (see Section 7 — Your Rights).
We implement industry-standard security practices to protect your data:
password_hash() with bcryptDespite our best efforts, no security system is impenetrable. We encourage you to use strong passwords and contact us immediately if you suspect unauthorized access.
We use only essential, functional cookies to operate the platform:
We do not use tracking pixels, advertising cookies, or third-party analytics services that identify you personally.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us via the channels in Section 10. We will respond within 30 days.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
We may update this Privacy Policy from time to time. Material changes will be communicated via email or a notice on the platform. The "Last Updated" date at the top of this page reflects the most recent revision. Your continued use of the platform constitutes acceptance of the updated policy.
For privacy-related inquiries or data requests, contact our Data Controller:
We will never sell, rent, or trade your personal information. Your trust is the foundation of our business. If you ever have concerns about how we handle your data, please reach out — we take every inquiry seriously.